What is NAPO?
The National Association of Professional Organizers (NAPO) is a group of approximately 4,000 specialists dedicated to helping individuals and businesses bring order and efficiency to their lives and institutions.  Our Washington, DC Chapter of NAPO is among the top chapters nationally with approximately 120 dedicated members and a deep base of organizing knowledge.  

What does a Professional Organizer or Personal Concierge do?
A Professional Organizer and Personal Concierge both use tested principles and expertise to enhance the lives of clients.

A Professional Organizer concentrates on physical organizing and custom organizing solutions for an individual or business to allow them to take control of their physical space, paper and possessions.  The organizer typically works directly with the client and in doing so passes on valuable knowledge on maintaining an organized environment.  Depending on the specialties of the organizer, the client can be provided with room-by-room space planning, reorganization and clutter control; estate organization; management of paper and digital files; systems for managing personal finances; wardrobe evaluation and planning; and time-management coaching. 

A Personal Concierge coordinates and completes time-sensitive tasks for an individual or business to help the client keep on top of daily operation.  Concierge services range from paying your weekly bills to vetting and overseeing home improvements and everything in between.  Some clients opt for a monthly concierge package that includes completion of a particular set of tasks. This approach works especially well for clients who travel extensively and/or spend portions of the year away at their other homes. 

Why should I hire a Professional Organizer or Personal Concierge? 
Your Professional Organizer or Personal Concierge will turn previous attempts to get organized into reality to achieve and maintain order in your home or business. Just as a home designer, life coach, fitness trainer or other specialist helps you achieve certain goals, a skilled Professional Organizer will increase your productivity and decrease your stress level.  A Personal Concierge takes care of a variety of day-to-day tasks that cannot be ignored but that are often too time consuming for you to complete unassisted. Getting and staying organizid a worthwhile investment in the quality of your life, and of the lives of those who share your home or business, and can be one of the best decisions you ever make.

Why should I choose a Professional Organizer or Personal Concierge who is a member of NAPO?   

The National Association of Professional Organizers (NAPO) founded the organizing industry. Its members continually improve their skills through education and training to better serve their clients. In addition, we NAPO members maintain a Code of Ethics that is integral to our profession and professionalism.  A pledge to adhere to this code is a condition of membership at both the national on local chapter levels.  In part, the code reads:  

"As a member of the National Association of Professional Organizers, I pledge to exercise judgment, self-restraint, and conscience in my conduct in order to establish and maintain public confidence in the integrity of NAPO members and to preserve and encourage fair and equitable practices among all who are engaged in the profession of organizing.

  • I will serve my clients with integrity, competence, and objectivity, and will treat them with respect and courtesy
  • I will offer services in those areas in which I am qualified and will accurately represent those qualifications in both verbal and written communications
  • When unable or unqualified to fulfill requests for services, I will make every effort to recommend the services of other qualified organizers and/or other qualified professionals
  • I will advertise my services in an honest manner and will represent the organizing profession accurately.
  • I will keep confidential all client information, both business and personal, including that which may be revealed by others
  • I will use proprietary client information only with the client's permission
  • I will keep client information confidential and not use it to benefit myself or my firm, or reveal this information to others"